It has been 4 years since I last visited my hometown, Ligao City in the province of Albay, Bicol. The last time I saw the terminal was back in 2014 and four years after – to my surprise – is a bus port that is of world class level. The process is pretty much the same as the airport and the facilities and the bus port itself is something to be proud of – comfort, convenience, safety and security – except for the absence of WiFi lol

To get there, just ride a jeep with the Ali Mall signboard or buses with Cubao Ibabaw / Cubao Farmers signboard. The Araneta Center Bus Port or ACPB for short is located just across Ali Mall at the ground level of Manhattan Heights Condominium in Quezon City. If you’re heading to Bicol, this is your gateway. The bus port caters mainly to the passengers going to the Bicol Region as well as Visayas and Mindanao.

Here are the steps, I suggest you go for #2, #1, #3-5.  Get a number first before filling the form since the queue would take a lot of time.

Here is the kiosk, located at the left side of the entrance. It is touch screen and self explanatory. There is a crew who will assist you as well.

Here is the passenger information slip, fill this up while waiting for your number to be called.

Watch this monitor closely, check your number and the counter you’ll be assigned to.

As of the moment, there is no online booking and the only way to buy tickets is thru here. Double check with the teller the details before you leave. They have a monitor display of the rules so be sure to read them for your information. Fares vary, I just asked what’s the cheapest and the one departing soonest.

Here’s our bus ticket to my hometown, Ligao City. What an upgrade compared to the ticket that looks like the info slip. Thank you ALPS and ACBP!

Same with the airlines, additional baggage in excess of the allowed hand-carry baggage is subject to charge.

To be safe, be at the passenger lounge at least an hour before your departure time. There are ATMs located just before the ticket booths so make sure you’re loaded before going to the province lol

Passengers waiting for their buses. The passenger lounge is air conditioned and it’s very cold here. Just noticed that many of the passengers are putting their baggage on the benches making other passengers unable to sit -_-

Also, be sure to check the monitor from time to time to check the status of your bus ride.

Questions? Don’t hesitate to ask the concierge for information.

Just in front of the passenger lounge is the boarding gates, once you’re bus is scheduled to depart, the concierge will announce it. Also, names will be called if the bus is leaving, final call to those who will miss their buses.

There is a nursing room for breastfeeding mothers.

Also some massage chairs for those who wants to relax while waiting for their buses.

The huge air conditioner located just beside the female comfort room.

The comfort room! Cleanliness level is comparable to the ones abroad!

There is a FoodPort located on the other side of the passenger lounge. It is prohibited to eat at the lounge so everyone should eat at the foodport.

Some very helpful reminders FYI.

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DLTB